Consultations
Families often come to us feeling overwhelmed by the number of programs, services, and decisions they are facing. Our consultation meetings provide a supportive space to discuss your family's unique situation, identify priorities, and explore available options.
We take the time to understand your goals, answer questions, and provide clear guidance on the most appropriate path forward for your loved one. Whether planning for an aging parent, a family member with disabilities, or future care needs, we help families make informed decisions with confidence.
Case Management Services
For families seeking ongoing support, we offer comprehensive case management services. Once a plan has been established, our professional case managers can help coordinate and oversee the steps needed to achieve your family's goals.
Services may include connecting families with community resources, completing referral applications and program paperwork, coordinating services, assisting with residential options, long-term and end-of-life planning, advocating on behalf of clients, and providing ongoing oversight through regular home visits and care monitoring.
Our hands-on approach allows families to focus on their loved ones while having a trusted professional guide and support the process.
Health Insurance Authorized Representative
Navigating health insurance can be overwhelming, especially when caring for a loved one with complex needs. FPC provides authorized representative services, allowing families to have a trusted professional assist with insurance-related matters and ongoing eligibility requirements.
While we work with a variety of insurance providers, we specialize in MassHealth Authorized Representative services. We help clients and families manage annual eligibility reviews, renewal paperwork, and verification requests.
Our hands-on approach allows families to focus on their loved ones while having a trusted professional guide and support the process.